For everyone

Changing your phone or email

First a short security check. Then a code goes to the new email.

Open Account settings, then Sign in and security. Under Your email, type the new email and tap Email me a code.

First comes the Security check, to show it is you: your password, Google or Microsoft, or a code from your authenticator app. We never use a text or an email code for this. It lasts 10 minutes.

Then we send a code to the new email. Type it to finish. We also email your old address that it changed. Not you? Tap This was not me in that email. It opens account recovery, where a person checks it is really you.

Changing your phone number also needs a new face check, so it comes with the ID check steps. Until then, Lost your phone? on the phone check starts it with a person's help.

In the same place you can add an authenticator app. Its code can stand in for a text code. Sign in stays the same.